Privacy Policy

At Favour Lane we are committed to protecting our customer’s privacy. This privacy statement discloses the information we gather about the customer when visiting the FavourLane.ie. It also describes how we use the information obtained. Our policy is to keep the personal information we receive from our site completely confidential. It is used solely for internal purposes. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. We will not share your personal information with any other parties except for delivery purposes.

Collection of Personal Information

The personal information we collect may include an individual's name, delivery and email address, and phone number. We may collect information on visits to our site, such as the  type of browser being used; the date and time the site it accessed; the pages accessed  while on the site and the internet address of the web site from which an individual is linked directly to our site. This information is used to help us improve our site. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Use of  Personal Information

The personal information collected on this site will be used to provide the services customers have requested, such as delivery details and contactable email address. We may use personal information to provide important information about products, deliveries or services. This may also include new products and discount offers via our newsletter. You may unsubscribe, at any time, from our newsletter by logging into your account.

Payment Details

We use Stripe to process our credit card payments, and as a result, our servers do not see any of your credit card information. All your details are transferred via military grade protection directly to Stripe’s servers where the processing occurs. Your credit card details are not stored or retained by Favour Lane.

Questions and Concerns

If you have any questions, queries or concerns about this Privacy Statement and the way we process your personal data, please get in touch with us via the Contact Us form. You may also request details of personal information which we hold about you. If you would like a copy of the information held on you please email info@favourlane.ie  Please note, a small fee will be payable for this service.

We may occasionally modify this privacy statement. All such changes will be reflected on this page.